Welcome to Dream Island Jewellery! Your satisfaction is extremely important to us, therefore I will do everything possible to ensure that you receive the jewelry exactly as they were when chosen. I attempt to ensure, via you stringent quality control that your jewelry arrives to you in pristine condition. If you are not completely happy with your purchase I will work with you to achieve a happy outcome for all.
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Yes! We will advise you of your tracking number when your item has been posted. You can track either with Australia Post (www.auspost.com.au) or your own countries postal service.
* Please ensure that your delivery address is correct as we will post to the address you have advised, we will not accept responsibility for any losses in transit.
By using Express Post, great if you are on a tight schedule, delivery times are reduced to between 1 - 4 days, depending on location.
An Express Shipping Upgrade is available at the drop-down menu at the checkout.
Or you can purchase from here:
* Lead time 1 business day.
* International EMS Express takes 2- 4 business days.
* Australia takes 1 business day.
Please note a phone number at check out. Thank you!
We base these on what Australia Post advises and our experience. In most cases purchases arrive within the stated times but always be aware of customs delays, public holidays and adverse weather conditions which all can impact significantly on delivery times.
* All jewellery is made after your order has been placed and paid.
* Lead times are between 1-3 business days.
* Purchases are dispatched Monday to Friday.
Dream Island Jewellery designs are created using Finest Austrian crystals, Pearls, and high-quality Cubic Zirconia crystal components. Almost all of our earring hooks or posts are sterling silver, 14K gold-filled, gold-plated, rose gold plated, and rhodium-plated metal, they are all hypoallergenic, Lead, and Nickel Free.
Jewellery pieces are delicate items and should be treated with care. When wearing jewellery avoid any kind of moisture or spraying directly with perfume which could tarnish or change the colour of your jewellery. We recommend you occasionally wipe your jewellery and store in zip lock bags.
All my items are beautifully boxed for free and securely packed to ensure no damage while in transit. Gift wrapping is available for a small fee at the checkout. Many thanks!
♥ Special offer details ♥
15% off everything shop wide
Free shipping for over 5 items
20% off for over 10 items
Discount applied at checkout, no coupon code required.